Overview

Verizon SMB is a division of Verizon Communications that focuses on providing products and services to small and medium-sized businesses (SMBs). It offers a range of solutions, including internet, phone, TV services, and cloud & security services, to help businesses operate more efficiently and effectively. It also offers specialized services such as business phone systems, network security, and backup and recovery services.

Technical Stack

  • Angular
  • Java
  • Oracle DB

    • Industry

    Cloud

  • region

    • Region

    USA

  • project-size

    • Project Size

    Non-Disclosable

Highlights

Mixed Cart for Different Devices

Service Based Bifurcation

4G/5G Plans with Router Options

Amazon DSP Integration

Challenges & Solutions

Lengthy Checkout and Manual Credit Card Verification

  • Solution: Introduced an automation flow for all checks and verifications to run in the background, reducing the number of steps for the customer to complete the order.

Uers to land on the same page they left off in the SMB app after logging in through the external FIOS team app.

  • Solution: Implemented Deep-link URLs provided by the FIOS team and used AEM to hold these links. Identified the correct deep-link URL and used it upon routing from the existing page.

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13+

Years of Business
Experience

1458+

Happy
Customers

12+

Countries with
Happy Customers

1050+

Agile enabled
employees

Core Features

  • 4G/5G plans with router options
  • Gridwall for smartphones, tablets, and mobile hotspots
  • One-talk for conference phones and mobile apps
  • Mixed cart for devices of different categories
  • Lower funnel for processing options (background/credit checks, payments)
  • no.-of-resources

    • No. of Resources

    11

  • time-frame

    • Time Frame

    August 2018 - Ongoing

Screenshots

Checkout Automation and Deep Linking for Frictionless User Experience
Checkout Automation and Deep Linking for Frictionless User Experience

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