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Our Salesforce Support and Maintenance Services Plan

How Can Bacancy Help You With Salesforce Support?

24/7 Salesforce CRM Support

24/7 Salesforce CRM Support

You will get 24/7 Salesforce support services to keep your Salesforce solution's performance high and smooth. Our experts are always here to help you no matter how complex the issues are or which location the enquiry appears.

Salesforce Maintenance

Salesforce Maintenance

No matter if it is a Salesforce downtime or poor adoption of the technology, we will resolve all the issues with our comprehensive range of Salesforce maintenance services. User management, security management, reporting, and routine checkups are a few best services that keep your CRM solution smooth and functional.

Data Management

Data Management

We adhere to manage all your data-related concerns with complete confidentiality. Our experts are here to handle and administer your Salesforce system's data functionalities; from uploads and cleansing to validation, administration, and setups, you will get a complete bunch of solutions.

User Support And Assistance

User Support And Assistance

You will find a comprehensive range of User support and assistance services for your Salesforce solutions with us. We deliver the best Salesforce assistance services based on customizable packages and business requirements.



We always find ways to improve and upgrade your system with the best functionalities. To deliver a smooth experience, our dedicated team of Salesforce developers is here to assist you; regardless of complicated issues, we have perfect solutions for them.

Salesforce Help Desk

Salesforce Help Desk

Need assistance with your Salesforce solution? Reach out to us; our Salesforce help desk is here to hear your issues, questions, suggestions. You only require to contact us, and we will help you resolve your queries and concerns with the best possible solutions.

System Evolution

System Evolution

We deliver the best-in-class Salesforce system up-gradation services. Our Salesforce professionals will upgrade your system according to your business needs and market demands and ensure it provides a smooth experience to your end customers.

Salesforce Products We Support

We offer a comprehensive range of Salesforce Cloud solutions to help you manage your business activities, boost your sales and bring productivity to your business processes.

Community Cloud

Nonprofit Cloud

Salesforce Chatter

Salesforce Pardot


Salesforce Mobile

Tableau Analytics

Lightning Component


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Our Salesforce Support Services

We bring top-of-the-line Salesforce support and maintenance services for your business that helps you to achieve optimum growth.

Implementation monitoring

Our dedicated Salesforce professionals will proactively monitor the activities of Salesforce implementation. We will also provide the necessary recommendations for improvement areas to ensure that your Salesforce solution offers a seamless experience.

Continuous administration

Our Salesforce experts will help you administer and monitor the system functionality 24/7. From security management, bug-free system functionality to training and demo, we will offer a comprehensive range of support services based on your business requirements.

Bug fixing and resolution

We will assist you with improving your existing infrastructure by identifying and resolving the errors in the current system. Our experts will review the codes and fix the performance issues to maintain the smooth functioning of your Salesforce solution.

Salesforce Customization

We strive to offer top-notch features and functionalities that give your Salesforce solutions a competitive edge. Our experts always remain updated with the latest trends and technologies of the CRM world that will help you to offer more advanced solutions to your customers.

Application Maintenance Support

We will provide you with long-term application maintenance services and support, including the debugging, modification of applications functionality, expansion, and others, extending your application's life.

Performance Support

To ensure a seamless customer experience, we offer improvement plans that maximize the potential of your existing Salesforce infrastructure and result in boosting the productivity and performance of your workforce.

Salesforce Support Services Process We Follow

To deliver world-class Salesforce support and maintenance services, we follow a straightforward approach that simplifies our work style.


Problem Analysis & Consulting

We begin by analyzing your existing infrastructure and business needs based on departmental inputs and incident history. We perform knowledge transfer and mining by documenting configurations & customizations, and allocating to concerned resources.


Salesforce Service Delivery

We deliver your expected Salesforce support and maintenance services on time with detailed analysis and monthly reporting. We are a renowned Salesforce support services provider that adheres to maintaining our clients' standards and confidentiality.



Based on your feedback and business needs, we provide improvement proposals on monthly or quarterly basis, as need be. These suggestive reports cover all the significant areas of improvement in your functional operations for a better user and customer experience.

Salesforce Success Stories

Over the past 12+ years, our dedicated Salesforce Developers have helped numbers of clients to get the customization done right to improve their sales process and streamline production.

Healthcare Solution

health care

Healthcare Solution

Healthcare group of companies with issues that substantially lacked basic insights on lead conversion. Our SF developers made standard sales dashboards, the ability to view customized options, verified exact lead sources & campaign association of online leads to scan it easily.

Salesforce Lighting


Salesforce Lighting

Our Canada-based client, peer-to-peer lending & alternative investment marketplace provides an opportunity to lend money to businesses. We successfully advanced the existing underwriting process by implementing the Salesforce Lightning console.

Real Estate Solution


Real Estate Solution

A Reputed Real Estate Service Provider in San Francisco chose Bacancy for their Salesforce project. Our SF developers provided solutions like a unique set of integrations and custom development addressed to varied requirements, maximized their CRM, and unlocked the full power of their investment from Salesforce features.

Offshore Salesforce Technical Support Company

Why Choose Bacancy for Salesforce Support Services?

We are your perfect offshore Salesforce technical support company because of:

  • Certified Salesforce admins
  • Extensive experience in CRM solutions
  • Integrating Offshore Model
  • Provide competitive pricing
  • Hands-on experience in 3rd party software integrations
  • On-time delivery
  • The flexibility of working hours
  • Efficiency & Automation
  • Agile Methodologies
  • 100% customer satisfaction
  • Finest services with On-time deliveries
  • Scalable Business Solutions
  • A dedicated team of certified Salesforce consultants & developers

Frequently Asked Questions

Still have questions? Let’s talk

To keep your CRM solution error-free, fresh and updated, you will require Salesforce support services. Moreover, it will increase your platform's security, ranking, performance and user experience.

Hiring a Salesforce support services provider will depend upon your business requirements and objectives. For better understanding, you can coordinate with our experts and get the answers to all your queries quickly.

Yes, Salesforce CRM can be easily integrated with your existing website. Connect with our experts and schedule a call today for better assistance.

Yes, we can create a customized maintenance and support package based on your business needs. We offer a comprehensive package including all the necessary services and functionalities, you can pick the services as per your requirements, and we will customize the package accordingly.

To opt for services, you are required to select the plan from our packages section and send an inquiry to our experts with your business requirements. Our team will review your needs and send a proposal to you. Once you go through the proposal and accept, we begin your project.

With Salesforce support, you get altruistic customer services by resolving their issues quickly and also get benefited by a shortened response time. It helps you improve your existing functionalities.

Certainly, our Salesforce support services do help you with seamless Salesforce migrations. Our Salesforce support personnels will ensure zero turbulence during the migration process.