Overview

ShopFlow Inc. is a mid-sized distributor that was suffering from operational inefficiencies that were introduced by an out-of-date legacy ERP solution. Major business processes of managing inventory, processing orders, and financial reporting were slow and unreliable. This was impacting productivity and customer satisfaction overall. To take these processes into the twenty-first century, ShopFlow partnered with software experts from Bacancy to automate and improve core inventory and finance business processes in their existing ERP platform. The goal was to streamline processes, reduce manual intervention, and enhance data accuracy without affecting the core ERP architecture.

Technical Stack

  • React.js
  • Java Spring Boot
  • REST APIs
  • Industry

    Distribution and Supply Chain Management

  • region
  • Region

    USA

  • project-size
  • Project Size

    Non- Disclosable

Highlights

Improved manual inventory discrepancies by 70% with automation

Improved financial closing processes by 40% through automation

Reduced order processing time by 50%, improving customer satisfaction

Enhanced operational efficiency in the inventory and finance staff

Challenges & Solutions

Intermittent stock mismatches caused by manual inventory management

  • Solution: Bacancy's team developed a workflow automation module customized with ShopFlow's ERP to automate reconciliation and inventory monitoring. Real-time synchronization eliminated stock mismatches and reduced manual audits.

Manual and error-prone financial close process

  • Solution: We leveraged automated data validation and aggregation tools that accelerated financial reporting cycles. Manual errors were minimized by automation, and the finance team was able to generate reports with speed and accuracy.

Inefficient order processing leading to delays and customer dissatisfaction

  • Solution: We redesigned of the order processing workflows and deployment of the automation triggers. Bacancy facilitated speedy order approvals and fulfillment processes, minimizing turnaround time by half.

Lack of ability to incorporate new automation within a legacy ERP system

  • Solution: Bacancy's software developers built a middleware layer to integrate with the legacy ERP so that new automation features could be incorporated without replacing the entire ERP. Which helped to protect investments and improving processes.

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Core Features

  • Real-time automated inventory reconciliation module
  • Financial data validation and reporting workflow automation
  • Automated order processing system with streamlined automation triggers
  • Middleware integration layer to ensure compatibility with legacy ERP
  • Role-based access control and audit logging to ensure security and compliance requirements
  • Custom dashboard and analytics for real-time operational insights
  • no.-of-resources
  • No. of Developers

    5

  • time-frame
  • Time Frame

    November 2024 to March 2025

Experience With Bacancy

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