Overview

The client is a communication solutions provider aiming to enhance their service offerings by integrating a robust SMS messaging platform. Their goal was to develop a web-based system that allows users to send and receive SMS messages efficiently, track delivery statuses, and manage large recipient lists with ease.

Technical Stack

  • PHP
  • Telnyx API v2
  • Webhooks
  • JavaScript
  • HTML/CSS

    • Industry

    Communication Technology

  • region

    • Region

    United States

  • project-size

    • Project Size

    Non-Disclosable

Highlights

Streamlined bulk messaging for up to 50,000 recipients with ease.

Increased user responsiveness through two-way SMS communication.

Real-time delivery tracking and error reporting with Telnyx error codes.

Easy import/export of recipient lists and message logs.

Secure platform with optional login and user access control.

Challenges & Solutions

The client faced issues when trying to send SMS to thousands of recipients at once. Messages were getting delayed or not delivered properly.

  • Solution: Our web developers built a strong backend system using the Telnyx Messaging API v2. We added message queuing and optimized the process to make sure messages were sent quickly and reliably, even for campaigns with up to 50,000 contacts.

Another challenge was the lack of visibility into which messages were delivered or failed, making it hard to track performance and fix issues.

  • Solution: We used Telnyx webhooks to capture real-time delivery updates. Our team created a dashboard that shows the status of each message along with error codes and reasons for failure. This gave the client full visibility and control over their message campaigns.

The need for a simple and user-friendly interface was a major requirement for the client.

  • Solution: Our front-end team developed a clean, user-friendly interface modeled after familiar SMS marketing tools. With features like CSV uploads, message previews, and visual delivery reports, the app made complex messaging tasks intuitive and straightforward, even for first-time users.

Unauthorized access to messaging features and protection of sensitive user data was a key concern.

  • Solution: We added optional login protection and access control features, allowing the client to manage who can use the platform. All user activity was tracked, and sensitive data was securely stored using encryption and best practices.

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Core Features

  • Live delivery tracking with status logs
  • Error reporting with Telnyx error codes
  • Simple and intuitive web-based interface
  • Two-way messaging with real-time replies
  • no.-of-resources

    • No. of Developers

    02

  • time-frame

    • Time Frame

    January 2025 to March 2025

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