Bacancy Built a HIPAA-Compliant Telemedicine Platform for Doxy.me
Bacancy partnered with Doxy.me to build a secure, browser-based telemedicine platform that enables HIPAA-compliant video visits without requiring patients to download any application. The solution we provide includes real-time patient queue management, encrypted WebRTC video sessions, and a scalable AWS infrastructure. It delivers a frictionless experience for both healthcare providers and patients across the United States.
HIPAA-compliant WebRTC video infrastructure successfully deployed
Zero-download browser-based patient access enabled
Real-time provider queue management system built
End-to-end encrypted telehealth sessions are consistently delivered
Achieve full HIPAA compliance across all video sessions without degrading user experience
Build a download-free solution with broad compatibility across browsers and devices
Manage real-time patient queues with minimal latency under high provider concurrency
Scale video infrastructure to sustain performance during peak telehealth traffic periods
We implemented WebRTC-based encrypted video sessions on BAA-covered AWS infrastructure to ensure HIPAA-compliant communication at every step.
We created a smooth, browser-based video experience using WebRTC and adaptive streaming. So that patients never need to download an app.
Our healthcare software developers built a real-time queue system using Redis and WebSockets to help patients reduce wait times and keep them informed while they wait.
Our AWS experts designed an auto-scaling architecture with load balancing to handle high volumes of video sessions without any performance issues.
HIPAA-Compliant Video Visits
Browser-Based, Patient Access
Real-Time Patient Queue Management
Dashboard with Session Analytics
4
Dec 2025 – Mar 2026
Zero HIPAA violations reported post-platform launch
40% reduction in patient onboarding friction
Platform sustains 10,000+ concurrent video sessions
99.9% uptime maintained across all production environments
Full browser compatibility achieved across major platforms
Provider satisfaction scores improved by 35%
| Frontend | React.jsTypeScript |
| Backend | Node.jsExpress.js |
| Database | PostgreSQL |
| In-memory data store | Redis |
| Cloud infrastructure | AWS |
| Architecture | Microservices |
| API communication | REST APIWebSockets |
| Project & issue tracking | Jira |
| Security & Compliance | HIPAA-compliant AWS end-to-end encrypted WebRTC |
Watch the video
Watch the video
Watch the video
Watch the video
Watch the video
Watch the video
Watch the video
Watch the video
Watch the video
Watch the video
Watch the video
Watch the video
Watch the video
Watch the video
Watch the video
Watch the video
Watch the video
Get access to an experienced team of developers and engineers from Bacancy, handpicked to ace your goals. Kickstart within 48 hours, no-risk trial.
Years of Business Experience
Happy Customers
Countries with Happy Customers
Agile Enabled Employees