Haldrin Capital is a US-based business funding provider offering merchant cash advances and small business loans. Its teams were managing fragmented funding, sales, underwriting, and stakeholder workflows, while external users lacked self-service visibility into deals and portfolios. Bacancy Technology built a custom CRM and multi-role client portal to unify lead intake, underwriting, funding, repayments, and syndication, replacing fragmented manual processes with a single automated platform for merchants, partners, and investors alike.
Unified CRM consolidating accounts, opportunities, underwriting, and repayments into one system
Multi-role client portal serving merchants, partners, syndicators, and SPV investors
Automated bank statement analysis using Ocrolus-powered OCR for faster underwriting
Rules-driven deal pipeline with automated lead rotation, workflows, and approvals
Managing accounts, opportunities, financial accounts, underwriting, funding, repayments, collections, and syndication across disconnected workflows made it difficult for teams to maintain a consistent view of each funding relationship.
Merchants, partners, syndicators, and SPV investors needed access to different funding and portfolio information, but the absence of role-specific self-service workflows increased reliance on internal teams for updates.
Underwriting teams needed to process bank statements, financial information, and credit data before making funding decisions, creating additional manual effort and slowing the movement of applications through the funding pipeline.
Leads were coming from aggregators, advertising platforms, referral channels, and other sources, making centralized lead intake, assignment, follow-up, communication, and partner-based deal workflows difficult to manage.
We built a custom CRM around accounts, contacts, opportunities, underwriting, funding, repayments and collections, and syndication as core business entities. We also implemented workflow, rotation, and approval services to move deals through the appropriate stages and reduce dependency on disconnected operational processes.
Our fintech developers created role-specific dashboards and workflows for merchants, partners, syndicators, and SPV investors. Depending on their role, users could access funding overviews, submit new deals, track remittances and repayments, and monitor portfolio trends without requiring the same internal workflow for every stakeholder.
We connected the underwriting workflow with Ocrolus for bank-statement OCR and data extraction, converting raw statements into structured financial information that could support underwriting analysis. We also integrated Experian for credit checks and Plaid for bank-account verification, bringing key verification activities into the funding workflow.
We integrated lead sources, partner and funder systems, ACH/NACHA, e-signature, telephony, email, SMS, and file storage into connected workflows. Through our fintech integration services, we streamlined processes across lead acquisition, deal processing, funding, repayments, and collections while reducing fragmentation across the broader funding operation.
Role-based dashboards for merchants, partners, syndicators, and SPV investors
Automated underwriting workflow with bank statement OCR and credit check integration
Funding disbursement, repayment tracking, and collections management
Public merchant onboarding flow with e-signature, document upload
03
March 2026 - Ongoing
Unified 8+ core funding workflows across sales, underwriting, funding, and repayments
Automated financial data extraction to support faster underwriting decisions
4 stakeholder roles gained self-service access through dedicated portal workflows
10+ lead and partner sources connected to centralized deal operations
2-way ACH workflows supported funding disbursement and repayment tracking
Centralized audit tracking across reporting, administration, and compliance workflows
| FRONTEND | Angular HTML JavaScript |
| BACKEND | Python Node.jsExpress.js |
| DATABASE | MongoDB |
| CLOUD INFRASTRUCTURE | Microsoft AzureAWS S3 |
| WORKFLOW AUTOMATION | Python-based Workflow Processing |
| LEGACY CRM SYNC | Salesforce |
| CREDIT & VERIFICATION | Experian Plaid Ocrolus |
| PAYMENTS | Stripe |
| MONITORING | Pingdom New Relic |
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