CapabilityWhat to check for
AI/ML capabilities Does it use behavioral models, or is it still rule-based logic marketed as AI?
Behavioral analytics Can it build a per-customer baseline, or does it apply the same thresholds to every account?
False-positive reduction Ask for real reduction numbers from existing deployments
Real-time monitoringCan it flag time-sensitive activity as it happens?
Risk scoring Does it produce a graded risk score, or a binary flag/no-flag decision?
Case management Does it give analysts the context they need in one place, or force them to pull data from multiple systems?
ExplainabilityCan the system show why it flagged a transaction, in terms an examiner will accept?
Audit trails Is every decision, human and automated, logged and retrievable?
Integration capabilities Does it connect to your core banking, KYC, and case management systems without custom middleware for every connection?
Regulatory reporting Can it generate SARs and other required filings directly from an investigation, or does that still happen manually?