What’s it all about
When you are all set to launch your application, or as soon as it’s launched, we advise you to put forward one last small step to ensure you are headed to success. We understand the modern approach to web applications is to “release, then test”, but often in the mayhem of following releasing first, the “then” never actually happens.
We’re not talking about testing codes or frameworks, or about QA. This is actually all about having a second opinion, an alternate. We understand that your R&D team has done its best to deliver the greatest product ever, but having a second opinion or an alternate is always a good idea. We’re know your R&D team is doing its best to launch the greatest and most resourceful product ever, but at times may be due to the excitement or the pressure they miss something they shouldn’t actually have.
Often, we are asked to do security reviews, code reviews (with or without access to the code), deployment reviews, usability reviews, and check out many other kinds of issues before a project launch or during beta/production stages. And this is why we came up with a service we proudly call, ‘The Launch Review’.
Why do you need this?
Bugs vs Problems
We’re moving forward to say something that you may or may not agree with, but we’ll try to convince that it’s actually true. In our view it is actually and indeed a good thing when your application throws an interruption and users get to see some “Error 500” saying “we’re sorry but something went wrong”.
Sounds weird, right? Well, it’s actually not.
It’s not a bad thing to have a bug, it’s an indicator that your application has a bug and it can be solved. Set up some sort of notification system or do whatever it takes to ensure that you are informed as early as possible about any error or interruption that occur, write a reversion test reproducing the interruption, check if there really exist a bug, fix the bug, and finally make sure the test is successfully completed.
Simple, isn’t it?
But what if you’re not aware about something not working properly in your application/product?
You won’t see an error or interruption if someone gets an unauthorized access to your application, for instance. There pre-exists a problem, an error, and you’re not even aware of it. This is why we exclaimed that bugs are good; at least you are aware they exist.
Allow us to examine your application. Since our inception, most of the projects we’ve reviewed, so far had some sort of security problem. Seldom developers are unaware of security issues, sometimes external third party libraries or plugins have bugs related to security, and sometimes both. It’s unsafe to leave these problems unsolved, especially if your application carries sensitive private data.
Graphics and Usability
You and your team all together work hard to craft the best and user friendly look and feel for your application. You with your team work hours and hours a day, every day, eyeing at the application’s design, clicking links, and filling out forms.
You understand and know the navigation hierarchies extremely well, for, you have created it. For sure you must be aware of what needs to be done to add a product to the shopping cart, or upload a new item, or whatever your application has been built to do. You are the one who knows what someone’s going to see when user clicks a particular tab, what sort of menu will slide upside down, and so on. Sure you know, because you’ve been working extremely hard and dedicatedly to create this application, to make this application come into existence.
But, What About Users?
They are going to land at your site for the first time. Will your application be able to stand out as per their expectations? Will you application behave as they expect it to? Will they understand what’s going on when they click the submission link or fill the form? Are the captions on the tab readable and clear, or will they have to hit hammers on their head to understand what’s actually going on?
Are you compelling your users to think?
The fact is that most of the users really don’t like to think a lot about those small things. And if they felt uncomfortable and lost in your application, if you don’t do the thinking according to their mindset, or for them where you can and make their surfing easier, they’re eventually going to leave.
It doesn’t and won’t ever actually matter what your application does or how good your application is, if the users’ expectations are not met.
Not to worry. Keep calm and Let us check this out for you and the sake of your application.
What we do
Here is a brief list of things we can do to make your application better, to be loved by users.
Security- There are numerous possible ways to let your application down: SQL injection, XSRF, XSS, the list goes on and on. We try to find out if your project is susceptible to these bugs and attacks. And we will suggest possible solutions.
Scalability- Scalability is not an aim or target to reach out for; it is a continuous process that offers a swift response to a growing number of requests and growing user base. Every project should have a scalability plan. The current configuration and built-in structure should be able to deal with growing number of user base and requests until the next step of the plan is implemented. The next chunk of the story should be pre decided and clear at every chunk of the whole story. We check that the current state of application is capable enough to deal with scalability, and that the next step of the story is theoretically structured under the current methodology.
Performance- We would like you to understand that performance and scalability are not the same thing. Scalability issues are purely about the growing user base and requests; having solutions like adding more front ends, robustness, expanding and splitting databases, etc., while performance is completely about the time it takes alongside quality it throws to process one request, having possible solutions like query optimization, caching, adding special extensions, etc.
Code Review- We inspect and take care that your code is written “the right way”. The possible value include that it should readable, followed by coding standards, maintainable, balances separation of concerns, and more.
Usability Assessment- We search for usability issues, execute user testing, and prepare a list prioritizing things that can be improved, along with possible solutions to get out of it.
Graphic Design- Instead of saying that we employ the best designers, we would accept the fact that we work with the best designers who know a lot more than just how to make a good looking mock up design or a button in Photoshop.
They actually know how to craft a language graphically for your application and solely focus on the most important information on the page, while maintaining a uniform and classy style for all other pages. And they actually understand user’s expectations and how to not disappoint them.
Deployment- Deployment for us is all about sticking to a checklist. We will explain that precisely yet clear in our blog post.
Sounds exciting? Talk to us at firstname.lastname@example.org